Terms and Conditions
1.1 “Company” refers to Sarah Gero.
1.2 “Customer” refers to the client, or company who has booked Sarah Gero services.
1.3 “Teacher” refers to the person or persons responsible for overseeing and teaching any classes booked.
1.3 “Class” or “Classes” refer to The Company’s classes, including yoga, meditation and any other wellbeing activities as agreed with the client.
1.5 “Terms and conditions” refer to this document.
1.6 If you access and use this website (the “Site”), you accept and agree to be bound by and comply with these terms (the “Terms”). If you do not accept the Terms, you should not use the site.
1.7 The Company reserves the right to change the Terms and therefore asks customers to check the Terms regularly, prior to booking.
1.8 The Terms and Conditions shall be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.
2. Booking & Payment terms
2.1 Customers are required to pay for bookings upon booking.
2.2 Prices are agreed prior to the first session, these may change from time to time, but all bookings made prior to change in price will remain unchanged.
2.3 Private classes must be paid for in advance via BACS, card payment or online payment portal, or if in person may be paid for on the day with cash or card.
2.4 Corporate classes will be invoiced following individual sessions or following all sessions booked as a class package. Invoices must be paid within 30 days of the issued invoice.
2.5 Private classes must be arranged for a designated day, time and location (online or specific in person location).
2.6 Private and corporate class packages must be used as follows. Five class packages are valid for 4 months following the date of purchase. Ten class packages are valid for 6 months following the date of purchase.
3. Cancellations (Customer)
3.1 Public group classes, online and in person, operate a one hour cancellation policy. Where cancellations are made in sufficient time, credit will be added back to the relevant account. Classes cancelled with less than one hour notice will still incur the full fee.
3.2 Private and corporate classes operate a 48 hour cancellation policy. Where cancellations are made in sufficient time, credit will be added back to the relevant account, or a paid for class will be ‘rolled over’ to another week. Classes cancelled with less than 48 hours notice will still incur the full fee.
3.3 Series operate a 72 hour cancellation policy for a full refund, a 24 to 72 hour cancellation policy for a 50% refund. Where cancellations are made in sufficient time, credit will be added back to the relevant account. Cancellations made with less than 24 hours notice or after the start of the series will still incur the full fee.
3.4 The Company cannot be held responsible for an instructor becoming unavailable. If a teacher becomes unavailable we will issue a refund to all those who have previously booked that Class. The Company will not be liable for any other incurred costs or damages to the customers from a cancellation.
4. Locations and Start Times
4.1 Customers and teachers are asked to arrive at least 5 minutes prior to the start of the Class. The Company reserves the right to refuse entry to anyone arriving after the start of the Class.
4.2 For in person corporate and private bookings, the location must be agreed between the Company and the Customer five days prior to the first class and it is the responsibility of the Customer to ensure the location is safe and suitable for a class.
5. Client/Customer and Teacher protocol
5.1 All bookings are an arrangement between the Company and the Customer. All class bookings, cancellations and arrangements are to be made between the Company and the Customer.
5.2 The Company reserves the right to withdraw, suspend or refuse booking to any Customer whose conduct is, or may be deemed to be, injurious to the character of the Company or amounts to a breach of the Terms and Conditions or where such expulsion is otherwise to be in the interests of another Customer. Any Customer so expelled shall forfeit all privileges to classes and shall not be entitled to any refund.
5.3 For in person classes, personal belongings are brought into the premises at the Customer’s risk and the Company does not accept liability for any loss or damage whatsoever to such items.
6. Fitness and Health
6.1 The Company advises Customers not to take part in one of the Classes without first seeking medical advice if they have any concerns at all over their physical condition.
6.2 Customers with low or high blood pressure or cardiovascular irregularities should not attend the Class without permission from a medical professional. If you have any injuries, medical conditions or other limitations, it is essential that you consult your doctor prior to taking part in classes.
6.2 The Company reserves the right to refuse access to any Customer if it in any way doubts the health of the Customer and their ability to safely take part in the Classes.
6.3 Customers accept the risk of injury from performing exercises in the Classes. The Company accepts no liability for injury to the Customer.
7. Dress and Suitability
7.1 The Company requests all Customers to dress appropriately for class.
7.2 Children under the age of 16 cannot attend Classes without guardian consent and supervision.
7.3 Shoes should not be worn during the Class.
8. Copyright
8.1 Unless agreed in writing, the Customer is not allowed to photograph, copy, duplicate or video any artistic material provided to them via the Company.
8.2 Such material, and the format of class, will belong to the Company and be capable of being licensed by the Company alone.
9. General Data Protection Regulation
9.1 The Customer consents to the Company using their data for the proper purposes to enable it to operate its business.
10. Online Classes
10.1 By joining online classes you automatically accept full responsibility for your own safety and recognise that in absence of a teacher physically present to advise, it is your duty to take full responsibility and ensure that you stay within your physical limits. The Company shall not bear any responsibility for any injury sustained within the scope of your participation in our on-line sessions.
10.2 The Customer is responsible for ensuring the environment in which they participate in the class is suitable for physical activity.
10.3 If internet connectivity completely prevents a teacher from providing a class, a refund will be issued to Customers registered to attend. If internet connectivity fails during class a teacher will attempt to reconnect with the Customers to continue class. In the event this is not possible, a refund will be issued if more than half the duration of the class was unable to be provided. Email communication will be sent to all registered Customers to provide information regarding refunds, if appropriate.
Waiver of Liability
1. I am participating in yoga classes, meditation programs, health programs, workshops and/or other wellness, body work, therapy, exercise and healing arts activities (collectively, the “Activities”) offered by Sarah Gero (the“Teacher”). The Activities may be offered in a physical location or offered online by videos, television, podcasts, apps or other digital media or platforms. All of such offerings, either physical or online, shall be considered “Activities.”
2. I recognize that I must be in adequate physical and mental health to participate in the Activities. I understand that the Activities may require intense physical exertion, and I represent and warrant that I am physically fit enough to participate, and I have no medical condition which would prevent my full participation in the Activities. I recognize that the Activities may cause or aggravate a physical injury or medical condition. I understand that it is my responsibility to consult with a physician before my participation in the Activities. If I have done so, I have taken the physician’s advice. I understand that the Teacher reserves the right to refuse my participation in any Activity on medical, fitness or any other grounds.
3. I am aware that my participation in the Activities could result in high blood pressure, fainting, heartbeat disorders, physical injury, heart attack or stroke and may aggravate pre-existing injuries. I understand that I could experience muscle, back, neck and other injuries as a result of my participation in the Activities. I understand my physical limitations and I am sufficiently self-aware to stop or modify my participation in any Activity before I become injured or aggravate a pre-existing injury.
4. In consideration of being permitted to participate in the Activities, I agree to assume full responsibility for any risks, injuries or damages, known or unknown, which I might incur as a result of participating in the Activities, including those which may result from the negligence of the Teacher.
5. In further consideration of being permitted to participate in the Activities, I knowingly, voluntarily and expressly waive any “Claim” (as defined below) I may have against the Teacher and any of Teacher’s employees, independent contractors or assistants (each, a “Released Party”) that I may sustain as a result of participating in the Activities even if the Claim arises from the negligence of Released Party or anyone else. I agree to indemnify and hold harmless Released Party from any loss, cost, or liability incurred in defending any Claim made by me or anyone making a Claim on my behalf, even if the Claim is alleged to or did result from the negligence of Released Party or anyone else. “Claim” includes but is not limited to any and all liabilities, claims, demands, expenses, fees, legal actions, rights of actions for damages, personal injury, mental suffering and distress, or death that I may suffer, my spouse, children or unborn child may suffer (including any legal fees or expenses) in connection with participation in any Activity.
6. I, my heirs or legal representatives forever release, waive, discharge and covenant not to sue any Released Party for any Claim caused by any negligence or other acts of any Released Party.
7. I hereby understand that the Teacher from time to time may photograph, video, or otherwise record Activities. Such photographs, videos, or other records may be placed on the Teacher’s Website, social media platform, or other marketing materials. I hereby consent to the use of my image, audio, and words that may appear in any such photograph, video, or other recording.
8. This agreement shall be construed in accordance with, and governed by, the laws of the United Kingdom and that all actions, suits, claims and proceedings relating to this agreement shall be brought in a court of competent jurisdiction located in the United Kingdom. In case any provision of this agreement shall be held invalid, illegal or unenforceable, it shall not affect any other provision of this agreement and this agreement shall be construed as if such provision had never been contained herein. I acknowledge that I have carefully read this agreement and fully understand its contents. I voluntarily and knowingly agree to the terms and conditions stated herein. I am aware that by consenting to this agreement, I am giving up substantial rights, including my right to sue and certain legal rights my heirs, next of kin, executors, administrators and assigns may have against any Released Party.
2.3
3. Cancellations (Customer)
3.1 Public group classes, online and in person, operate a one hour cancellation policy. Where cancellations are made in sufficient time, credit will be added back to the relevant account. Classes cancelled with less than one hour notice will still incur the full fee.
3.2 Private and corporate classes operate a 48 hour cancellation policy. Where cancellations are made in sufficient time, credit will be added back to the relevant account, or a paid for class will be ‘rolled over’ to another week. Classes cancelled with less than 48 hours notice will still incur the full fee.
3.3 Series operate a 72 hour cancellation policy for a full refund, a 24 to 72 hour cancellation policy for a 50% refund. Where cancellations are made in sufficient time, credit will be added back to the relevant account. Cancellations made with less than 24 hours notice or after the start of the series will still incur the full fee.
3.4 The Company cannot be held responsible for an instructor becoming unavailable. If a teacher becomes unavailable we will issue a refund to all those who have previously booked that Class. The Company will not be liable for any other incurred costs or damages to the customers from a cancellation.
4. Locations and Start Times
4.1 Customers and teachers are asked to arrive at least 5 minutes prior to the start of the Class. The Company reserves the right to refuse entry to anyone arriving after the start of the Class.
4.2 For in person corporate and private bookings, the location must be agreed between the Company and the Customer five days prior to the first class and it is the responsibility of the Customer to ensure the location is safe and suitable for a class.
5. Client/Customer and Teacher protocol
5.1 All bookings are an arrangement between the Company and the Customer. All class bookings, cancellations and arrangements are to be made between the Company and the Customer.
5.2 The Company reserves the right to withdraw, suspend or refuse booking to any Customer whose conduct is, or may be deemed to be, injurious to the character of the Company or amounts to a breach of the Terms and Conditions or where such expulsion is otherwise to be in the interests of another Customer. Any Customer so expelled shall forfeit all privileges to classes and shall not be entitled to any refund.
5.3 For in person classes, personal belongings are brought into the premises at the Customer’s risk and the Company does not accept liability for any loss or damage whatsoever to such items.
6. Fitness and Health
6.1 The Company advises Customers not to take part in one of the Classes without first seeking medical advice if they have any concerns at all over their physical condition.
6.2 Customers with low or high blood pressure or cardiovascular irregularities should not attend the Class without permission from a medical professional. If you have any injuries, medical conditions or other limitations, it is essential that you consult your doctor prior to taking part in classes.
6.2 The Company reserves the right to refuse access to any Customer if it in any way doubts the health of the Customer and their ability to safely take part in the Classes.
6.3 Customers accept the risk of injury from performing exercises in the Classes. The Company accepts no liability for injury to the Customer.
7. Dress and Suitability
7.1 The Company requests all Customers to dress appropriately for class.
7.2 Children under the age of 16 cannot attend Classes without guardian consent and supervision.
7.3 Shoes should not be worn during the Class.
8. Copyright
8.1 Unless agreed in writing, the Customer is not allowed to photograph, copy, duplicate or video any artistic material provided to them via the Company.
8.2 Such material, and the format of class, will belong to the Company and be capable of being licensed by the Company alone.
9. General Data Protection Regulation
9.1 The Customer consents to the Company using their data for the proper purposes to enable it to operate its business.
10. Online Classes
10.1 By joining online classes you automatically accept full responsibility for your own safety and recognise that in absence of a teacher physically present to advise, it is your duty to take full responsibility and ensure that you stay within your physical limits. The Company shall not bear any responsibility for any injury sustained within the scope of your participation in our online sessions.
10.2 The Customer is responsible for ensuring the environment in which they participate in the class is suitable for physical activity.
10.3 If internet connectivity completely prevents a teacher from providing a class, a refund will be issued to Customers registered to attend. If internet connectivity fails during class a teacher will attempt to reconnect with the Customers to continue class. In the event this is not possible, a refund will be issued if more than half the duration of the class was unable to be provided. Email communication will be sent to all registered Customers to provide information regarding refunds, if appropriate.
Waiver of Liability
1. I am participating in yoga classes, meditation programs, health programs, workshops and/or other wellness, body work, therapy, exercise and healing arts activities (collectively, the “Activities”) offered by Sarah Gero (the “Teacher”). The Activities may be offered in a physical location or offered online by videos, television, podcasts, apps or other digital media or platforms. All of such offerings, either physical or online, shall be considered “Activities.”
2. I recognize that I must be in adequate physical and mental health to participate in the Activities. I understand that the Activities may require intense physical exertion, and I represent and warrant that I am physically fit enough to participate, and I have no medical condition which would prevent my full participation in the Activities. I recognize that the Activities may cause or aggravate a physical injury or medical condition. I understand that it is my responsibility to consult with a physician before my participation in the Activities. If I have done so, I have taken the physician’s advice. I understand that the Teacher reserves the right to refuse my participation in any Activity on medical, fitness or any other grounds.
3. I am aware that my participation in the Activities could result in high blood pressure, fainting, heartbeat disorders, physical injury, heart attack or stroke and may aggravate pre-existing injuries. I understand that I could experience muscle, back, neck and other injuries as a result of my participation in the Activities. I understand my physical limitations and I am sufficiently self-aware to stop or modify my participation in any Activity before I become injured or aggravate a pre-existing injury.
4. In consideration of being permitted to participate in the Activities, I agree to assume full responsibility for any risks, injuries or damages, known or unknown, which I might incur as a result of participating in the Activities, including those which may result from the negligence of the Teacher.
5. In further consideration of being permitted to participate in the Activities, I knowingly, voluntarily and expressly waive any “Claim” (as defined below) I may have against the Teacher and any of Teacher’s employees, independent contractors or assistants (each, a “Released Party”) that I may sustain as a result of participating in the Activities even if the Claim arises from the negligence of Released Party or anyone else. I agree to indemnify and hold harmless Released Party from any loss, cost, or liability incurred in defending any Claim made by me or anyone making a Claim on my behalf, even if the Claim is alleged to or did result from the negligence of Released Party or anyone else. “Claim” includes but is not limited to any and all liabilities, claims, demands, expenses, fees, legal actions, rights of actions for damages, personal injury, mental suffering and distress, or death that I may suffer, my spouse, children or unborn child may suffer (including any legal fees or expenses) in connection with participation in any Activity.
6. I, my heirs or legal representatives forever release, waive, discharge and covenant not to sue any Released Party for any Claim caused by any negligence or other acts of any Released Party.
7. I hereby understand that the Teacher from time to time may photograph, video, or otherwise record Activities. Such photographs, videos, or other records may be placed on the Teacher’s Website, social media platform, or other marketing materials. I hereby consent to the use of my image, audio, and words that may appear in any such photograph, video, or other recording.
8. This agreement shall be construed in accordance with, and governed by, the laws of the United Kingdom and that all actions, suits, claims and proceedings relating to this agreement shall be brought in a court of competent jurisdiction located in the United Kingdom. In case any provision of this agreement shall be held invalid, illegal or unenforceable, it shall not affect any other provision of this agreement and this agreement shall be construed as if such provision had never been contained herein. I acknowledge that I have carefully read this agreement and fully understand its contents. I voluntarily and knowingly agree to the terms and conditions stated herein. I am aware that by consenting to this agreement, I am giving up substantial rights, including my right to sue and certain legal rights my heirs, next of kin, executors, administrators and assigns may have against any Released Party.